Responsible Gaming

Gamble responsibly and stay in control

Gambling can be enjoyable when it remains one small part of your leisure time. It becomes less safe when it starts to affect your finances, relationships, work, study, health or daily responsibilities. Before you play, decide how much time and money you can afford to spend without affecting essential costs. Your gambling budget should come from spare funds only and should never come from money set aside for rent, bills, food, transport, savings or other important commitments.

Set a personal budget before starting a session and treat that amount as the maximum you are prepared to lose. Do not increase your budget because you are losing, and do not chase losses by continuing to play in the hope of winning money back. There is no reliable strategy that guarantees a win, and past results do not determine future outcomes. Games and outcomes are designed to involve chance, so a win is never certain.

• Only gamble when you are legally permitted to do so in your location and are able to make clear, informed decisions.
• Use money that you can afford to lose, and keep gambling separate from essential household finances.
• Set a time limit before you begin and take regular breaks away from the screen.
• Avoid gambling when you are upset, tired, stressed, under the influence of alcohol or affected by medication.
• Do not borrow money, use credit intended for essential expenses or sell belongings to fund gambling.
• Never ask another person to gamble through your account or allow another person to use your account.
• Keep your account details private and use appropriate security measures on your devices.

Gambling laws, age requirements and available services may differ between Australian states and territories. You are responsible for checking that gambling is legal for you where you are located. Minors must not gamble. If you are under the legal gambling age, do not create or use an account, and do not ask another person to place bets or play games for you.

Tools to help manage your play

Planning your gambling before you play can make it easier to stay within your personal boundaries. Where account controls are available, use them to support your plan. These may include deposit limits, spending limits, session reminders, time limits, cooling-off options or temporary account restrictions. The exact controls and how they operate may depend on the account, service and applicable requirements.

Set limits before you start

Choose a spending amount and playing period that fit comfortably within your circumstances. A limit should be realistic, but it should also protect you from making decisions in the moment. Consider setting a daily, weekly or monthly budget, depending on how often you play. If you reach your limit, stop for the relevant period rather than finding another way to continue.

Take breaks and use cooling-off options

Short breaks can help you step away from the excitement of a session and review how you are feeling. Longer breaks may be useful if gambling has become a regular concern or you are finding it difficult to stop. If you believe you need more than a short break, consider using any available cooling-off or account restriction option and seek independent support.

Consider self-exclusion

Self-exclusion is a stronger step that can prevent or restrict access to gambling services for a chosen period or in accordance with the relevant process. It may be appropriate if you have tried to reduce your gambling but have not been able to do so, or if gambling is causing harm. Read the information provided with the self-exclusion process carefully. A self-exclusion request should be treated seriously, and you should not try to work around it by creating another account or using another person’s account.

If you want to use an account control, restriction or self-exclusion option, review the responsible gaming information available on the website or use the support channel provided for account assistance. Do not delay asking for help if you feel that your gambling is becoming difficult to manage.

Recognise the warning signs

Problem gambling can develop gradually, and people do not always recognise the change straight away. You may not need to experience every warning sign for gambling to be affecting you. A concern is worth taking seriously if gambling feels less like a choice and more like something you must do, or if it is creating worry, secrecy or conflict.

• Spending more time or money gambling than you planned.
• Increasing the amount you gamble to feel the same excitement.
• Trying to win back money after a loss or returning quickly after a losing session.
• Feeling restless, irritable or anxious when you try to reduce or stop gambling.
• Thinking about gambling during work, study, family time or other important activities.
• Hiding gambling activity, losses, transactions or account information from people close to you.
• Borrowing money, missing payments, selling possessions or using essential funds to continue gambling.
• Arguing with family, friends or colleagues about your gambling.
• Feeling guilty, ashamed, low or stressed after gambling, but continuing anyway.
• Neglecting sleep, health, work, study or personal responsibilities.
• Gambling to escape sadness, loneliness, anger, boredom or other difficult feelings.
• Trying to stop several times without being able to maintain the change, or feeling unable to stop.

If any of these signs feel familiar, take action early. Stop playing, avoid making further deposits, review your recent gambling and speak with someone you trust. You can also seek confidential help from an Australian gambling support service or a qualified health professional. Support is available whether you are experiencing a serious problem or simply want help keeping gambling within safe boundaries.

A simple check-in

Ask yourself how much time and money you have spent recently, whether you have hidden anything from others, and whether gambling has changed how you feel or behave. Think about what would happen if you stopped for a week or longer. If stopping feels difficult, or the answers cause concern, treat that as a reason to pause and seek support rather than as a reason to gamble more.

Getting support and protecting others

You do not have to manage gambling concerns on your own. Speaking with a trusted family member, friend, doctor, counsellor or financial counsellor can be a useful first step. Choose someone who will listen without judgement and tell them what kind of support would help, such as checking in with you, helping you review finances or encouraging you to take a break.

Australian players can also seek confidential assistance through recognised gambling support services, including national or state and territory services such as Gambling Help Online. You may also contact a general health professional or a local community service for guidance. If gambling is connected with serious distress, thoughts of self-harm, threats, violence or an immediate safety concern, contact emergency services or an appropriate crisis service in your location without delay.

If someone else’s gambling is affecting you

Family members and friends can also be affected by gambling harm. You are not responsible for another person’s gambling, and you should not put your own finances, safety or wellbeing at risk to cover losses. Consider protecting shared funds, keeping important documents secure and seeking independent financial or personal support. Avoid lending money for gambling or helping someone bypass account restrictions.

Keep children and vulnerable people safe

Gambling accounts and payment methods should be kept private and secure. Use strong passwords, protect access to your devices and log out when you finish. Do not allow children or other unauthorised people to access gambling services. Talk openly with children about why gambling is an adult activity involving risk and chance, and keep gambling promotions, account information and payment details away from them.

Our approach

Dream Royale Casino aims to provide responsible gaming information and encourage informed decisions. We cannot remove all risks associated with gambling, and no tool can replace personal awareness or professional support. If you believe gambling is no longer safe for you, the most important step is to stop and seek help. Review the responsible gaming information available through your account and website, use any suitable restriction or self-exclusion option, and speak with a qualified support service.

This information is general in nature and does not replace legal, financial or medical advice. Requirements and support options may vary across Australia. Check the rules and services that apply in your state or territory, and make decisions based on your own circumstances.